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	<title>Comments on: MetroRail&#8217;s A/C issues &#8211; WMATA responds</title>
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	<description>The Wheels are broken, but it&#039;s not our chairs ...</description>
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		<title>By: IVR development</title>
		<link>http://www.dcparatransit.info/2010/06/14/metrorails-ac-issues-wmata-responds/comment-page-1/#comment-45680</link>
		<dc:creator>IVR development</dc:creator>
		<pubDate>Mon, 20 Sep 2010 20:54:26 +0000</pubDate>
		<guid isPermaLink="false">http://www.dcparatransit.info/?p=234#comment-45680</guid>
		<description>Las vegas bankruptcy lawyer business offers decided to apply an IVR answer, there are numerous of things to watch out for. Your IVR will be numerous callers&#039; 1st connection with your small business. Nevertheless, any improperly made system could perform lot toward making it their particular last.</description>
		<content:encoded><![CDATA[<p>Las vegas bankruptcy lawyer business offers decided to apply an IVR answer, there are numerous of things to watch out for. Your IVR will be numerous callers&#8217; 1st connection with your small business. Nevertheless, any improperly made system could perform lot toward making it their particular last.</p>
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		<title>By: Sunny</title>
		<link>http://www.dcparatransit.info/2010/06/14/metrorails-ac-issues-wmata-responds/comment-page-1/#comment-45663</link>
		<dc:creator>Sunny</dc:creator>
		<pubDate>Wed, 23 Jun 2010 18:03:59 +0000</pubDate>
		<guid isPermaLink="false">http://www.dcparatransit.info/?p=234#comment-45663</guid>
		<description>This is my fourth summer in DC and the first that I&#039;ve run into train cars without a/c. It&#039;s happened on at least four different occasions the last few weeks where I boarded a car and immediately released the air was off.  </description>
		<content:encoded><![CDATA[<p>This is my fourth summer in DC and the first that I&#039;ve run into train cars without a/c. It&#039;s happened on at least four different occasions the last few weeks where I boarded a car and immediately released the air was off.</p>
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		<title>By: Tweets that mention MetroRail’s A/C issues – WMATA responds « DC ParaTransit Info -- Topsy.com</title>
		<link>http://www.dcparatransit.info/2010/06/14/metrorails-ac-issues-wmata-responds/comment-page-1/#comment-45662</link>
		<dc:creator>Tweets that mention MetroRail’s A/C issues – WMATA responds « DC ParaTransit Info -- Topsy.com</dc:creator>
		<pubDate>Tue, 15 Jun 2010 00:28:19 +0000</pubDate>
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		<description>[...] This post was mentioned on Twitter by DC Paratransit Info, DC Paratransit Info. DC Paratransit Info said: DCPTI: MetroRail&#039;s A/C issues - WMATA responds http://bit.ly/bRFxDb #WMATA [...]</description>
		<content:encoded><![CDATA[<p>[...] This post was mentioned on Twitter by DC Paratransit Info, DC Paratransit Info. DC Paratransit Info said: DCPTI: MetroRail&#39;s A/C issues &#8211; WMATA responds <a href="http://bit.ly/bRFxDb" rel="nofollow">http://bit.ly/bRFxDb</a> #WMATA [...]</p>
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		<title>By: Moonwolf</title>
		<link>http://www.dcparatransit.info/2010/06/14/metrorails-ac-issues-wmata-responds/comment-page-1/#comment-45661</link>
		<dc:creator>Moonwolf</dc:creator>
		<pubDate>Mon, 14 Jun 2010 13:48:30 +0000</pubDate>
		<guid isPermaLink="false">http://www.dcparatransit.info/?p=234#comment-45661</guid>
		<description>Hi Michael, welcome to our little corner of the interwebs - like your GGW posts! 
 
We didn&#039;t realize so small a percentage of rush-hour trains are 8-car consists.  That actually helps us to understand why we see a lot of the (separate issue of) complaints of not enough cars on the system for rush hour, thank you for enlightening us! 
 
When we raised the HVAC issue with WMATA, we wanted to try and get a handle on why so many people were consistently complaining about it. 
 
Unfortunately, we weren&#039;t dealing with our usual contacts from the MetroAccess side of WMATA, so only got the pseudo-boilerplate response  we quoted here instead of the detailed ones we usually get. 
 
From Glenn Millis&#039; original reply to us, we&#039;re led to believe that the HVAC systems in each car are independent and a closed system, which in theory wouldn&#039;t affect the HVAC in the rest of the consist (I think?). 
 
We&#039;re still unable to say if the driver has any control over HVAC operation on their trains - I don&#039;t suppose you know anything about this (or know someone who does?) so we can eliminate that as a possibility? 
 
We tried to emphasize from the start that our analysis was based on the numbers alone, without taking into account variables that we can&#039;t quantify - the biggest being no idea how many cars with HVAC issues are taken out of service rather than deployed.  So we know more information coming in will help us refine the analysis. 
 
From the perspective of people with disabilities, that 1-in-6 or 1-in-8 chance of getting a car with HVAC issues is kind of important - there are practical issues that traditionally limit the cars available to us - though I&#039;ll admit in many cases they&#039;re not &quot;barriers&quot; per se. 
 
It&#039;s not very easy for many people with disabilities to switch cars at a station, for example - Once we&#039;re in a car, we&#039;re pretty much there for the duration.  Likewise, for some people (for example some blind riders) the familiarity issue kicks in - it may be important for their &quot;memory&quot; of their route to use the same car each time. 
 
So the 4% number, or 0.04% chance measured against the entire rolling stock, whilst small (and, in all probability, not able to be reduced practically), still brings it to a level that people in the community need to be aware of (and, maybe gives able-bodied riders more information than they had before on this issue to boot). 
 
We did try to qualify the basis of the analysis as best we could and pointed out it didn&#039;t take into account practicality and real-world issues.  I can see how the resulting data from pure math alone may seem to be unfair, but I&#039;d hope those qualifiers would bring the results into some perspective for the readers. 
 
We&#039;re not really trying to question their numbers specifically (though we have a reputation for demolishing their MetroAccess statistics on a regular basis), more trying to get a better handle on the issue&#039;s prominence in the feeds and on the &#039;net in general. 
 
With Conditional Eligibility looming, we want to try and find the answers to things people with disabilities may have heard about but don&#039;t understand and get answers - and if we find issues that we think may become problems down the line, try to raise them with WMATA in time to resolve them before they blow up. </description>
		<content:encoded><![CDATA[<p>Hi Michael, welcome to our little corner of the interwebs &#8211; like your GGW posts! </p>
<p>We didn&#039;t realize so small a percentage of rush-hour trains are 8-car consists.  That actually helps us to understand why we see a lot of the (separate issue of) complaints of not enough cars on the system for rush hour, thank you for enlightening us! </p>
<p>When we raised the HVAC issue with WMATA, we wanted to try and get a handle on why so many people were consistently complaining about it. </p>
<p>Unfortunately, we weren&#039;t dealing with our usual contacts from the MetroAccess side of WMATA, so only got the pseudo-boilerplate response  we quoted here instead of the detailed ones we usually get. </p>
<p>From Glenn Millis&#039; original reply to us, we&#039;re led to believe that the HVAC systems in each car are independent and a closed system, which in theory wouldn&#039;t affect the HVAC in the rest of the consist (I think?). </p>
<p>We&#039;re still unable to say if the driver has any control over HVAC operation on their trains &#8211; I don&#039;t suppose you know anything about this (or know someone who does?) so we can eliminate that as a possibility? </p>
<p>We tried to emphasize from the start that our analysis was based on the numbers alone, without taking into account variables that we can&#039;t quantify &#8211; the biggest being no idea how many cars with HVAC issues are taken out of service rather than deployed.  So we know more information coming in will help us refine the analysis. </p>
<p>From the perspective of people with disabilities, that 1-in-6 or 1-in-8 chance of getting a car with HVAC issues is kind of important &#8211; there are practical issues that traditionally limit the cars available to us &#8211; though I&#039;ll admit in many cases they&#039;re not &quot;barriers&quot; per se. </p>
<p>It&#039;s not very easy for many people with disabilities to switch cars at a station, for example &#8211; Once we&#039;re in a car, we&#039;re pretty much there for the duration.  Likewise, for some people (for example some blind riders) the familiarity issue kicks in &#8211; it may be important for their &quot;memory&quot; of their route to use the same car each time. </p>
<p>So the 4% number, or 0.04% chance measured against the entire rolling stock, whilst small (and, in all probability, not able to be reduced practically), still brings it to a level that people in the community need to be aware of (and, maybe gives able-bodied riders more information than they had before on this issue to boot). </p>
<p>We did try to qualify the basis of the analysis as best we could and pointed out it didn&#039;t take into account practicality and real-world issues.  I can see how the resulting data from pure math alone may seem to be unfair, but I&#039;d hope those qualifiers would bring the results into some perspective for the readers. </p>
<p>We&#039;re not really trying to question their numbers specifically (though we have a reputation for demolishing their MetroAccess statistics on a regular basis), more trying to get a better handle on the issue&#039;s prominence in the feeds and on the &#039;net in general. </p>
<p>With Conditional Eligibility looming, we want to try and find the answers to things people with disabilities may have heard about but don&#039;t understand and get answers &#8211; and if we find issues that we think may become problems down the line, try to raise them with WMATA in time to resolve them before they blow up.</p>
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		<title>By: One Metro Rail Rider</title>
		<link>http://www.dcparatransit.info/2010/06/14/metrorails-ac-issues-wmata-responds/comment-page-1/#comment-45660</link>
		<dc:creator>One Metro Rail Rider</dc:creator>
		<pubDate>Mon, 14 Jun 2010 13:42:04 +0000</pubDate>
		<guid isPermaLink="false">http://www.dcparatransit.info/?p=234#comment-45660</guid>
		<description>The only way to easily avoid cars without a/c is for the riders to tape notices on the rail car&#039;s windows warning other passengers that the car has a/c problems (ranging from no a/c to the heat being on).   
 
HVAC implies heating as well as a/c.  Most people are well bundled up in the winter and my sense is that heating problems are under-reported.  My 600+ rides per hot season says I&#039;m either: 
 -very- unlucky  OR  
my tendency to board the same position of car in the train is increasing my personal odds OR 
I&#039;m not going to get another hot commute this summer (as I&#039;m well over the 4% of 600  to date) OR  
the numbers Metro has are not accurate. </description>
		<content:encoded><![CDATA[<p>The only way to easily avoid cars without a/c is for the riders to tape notices on the rail car&#039;s windows warning other passengers that the car has a/c problems (ranging from no a/c to the heat being on).   </p>
<p>HVAC implies heating as well as a/c.  Most people are well bundled up in the winter and my sense is that heating problems are under-reported.  My 600+ rides per hot season says I&#039;m either:<br />
 -very- unlucky  OR<br />
my tendency to board the same position of car in the train is increasing my personal odds OR<br />
I&#039;m not going to get another hot commute this summer (as I&#039;m well over the 4% of 600  to date) OR<br />
the numbers Metro has are not accurate.</p>
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		<title>By: Michael Perkins</title>
		<link>http://www.dcparatransit.info/2010/06/14/metrorails-ac-issues-wmata-responds/comment-page-1/#comment-45659</link>
		<dc:creator>Michael Perkins</dc:creator>
		<pubDate>Mon, 14 Jun 2010 13:11:07 +0000</pubDate>
		<guid isPermaLink="false">http://www.dcparatransit.info/?p=234#comment-45659</guid>
		<description>Thanks for this article.  There is a little bit of a problem with the analysis.

First, only about 25% of rush-hour trains are run as 8-car consists.  That increases the number of trains created with 1100 railcars.  The total number of trains run peaks in rush hour at about 120-125, or around 850 railcars, so you&#039;re not too far off there.

Second, unless one car without AC can affect the other cars in the same train somehow, it&#039;s unfair to inflate the numbers by implying there&#039;s a problem if any car in a train has a problem.  Yes, you might have a 30% chance of getting on a train with at least one car with HVAC problems, but in that train you have a 1 in 6 or a 1 in 8 chance of being in the car with HVAC problems, which is the same 4% that Metro quoted.</description>
		<content:encoded><![CDATA[<p>Thanks for this article.  There is a little bit of a problem with the analysis.</p>
<p>First, only about 25% of rush-hour trains are run as 8-car consists.  That increases the number of trains created with 1100 railcars.  The total number of trains run peaks in rush hour at about 120-125, or around 850 railcars, so you&#8217;re not too far off there.</p>
<p>Second, unless one car without AC can affect the other cars in the same train somehow, it&#8217;s unfair to inflate the numbers by implying there&#8217;s a problem if any car in a train has a problem.  Yes, you might have a 30% chance of getting on a train with at least one car with HVAC problems, but in that train you have a 1 in 6 or a 1 in 8 chance of being in the car with HVAC problems, which is the same 4% that Metro quoted.</p>
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