Given the complexity and size of MetroAccess operations, the integrity of the databases that “power” it on a day to day basis is a critical issue.
We already witnessed the kind of chaos corrupted data can cause to the system – when MV Transit was importing data from the previous contractors, Logisticare, prior to taking over the contract, DC ParaTransit Info was sounding loud warnings to WMATA that there were major omissions and discrepancies in the database information being transferred. Unfortunately, these warnings went unheeded, but the flawed database migration was noted as one of the reasons for the abysmal transition period that gained such negative attention at the beginning of MV’s term.
