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Let the MetroAccess Riders Speak – Monday, March 13th

Public Forums on MetroAccess Service Set for March 13th
Let the MetroAccess Riders Speak

The Metro Riders' Advisory Council and the Elderly and Disabled Committee are sponsoring two forums for MetroAccess riders on Monday, March 13th. The forums are being held to let customers voice their concerns about MetroAccess service. MetroAccess is provided to people with disabilities for whom Metrobus and Metrorail are not accessible. MetroAccess riders deserve the opportunity to make their voice heard and they also deserve significant, sustainable improvements in service.

The forums will take place between 3-5 and 7-9 p.m. on Monday at Metro Headquarters, 600 Fifth Street NW, Washington DC. MetroAccess riders and others interested in improving MetroAccess are invited to speak about the service, and to explore possible solutions with Metro officials, MV and leaders of the Riders' Advisory Council and Elderly and Disabled Advisory Committee. Members of the Board of Directors have also been invited to attend.

Between 5-7 p.m., MetroAccess riders also will be able to present their individual concerns one-on-one to staff from MetroAccess and MV Transportation, the service provider.

Comments from the meeting will be sent to the recently-formed Ad Hoc MetroAccess Committee, co-chaired by board member Dana Kauffman and Dennis Jaffe. The group, made up of members of the Board and the Riders' Advisory Council, disability community advocates and MetroAccess users, is expected to issue an interim report on improvements in April.
Dennis Jaffe
Chairman
Metro Riders' Advisory Council
www.WMATA.com/About/RAC/RAC.cfm