20Feb/06
MetroAccess Blogs
Hemal Jhaveri wrote an insightful commentary on MetroAccess today in the DCist Opinionist column. He raised a very good point:
In their euphoria about the “new kid on the block,” Metro made one glaring oversight: In a building with multiple entrances such as my office, how is a totally blind individual going to ask an auto-alert system about the location of his/her vehicle? By wading through 20 minutes of telephone hold time till an unsympathetic, live dispatcher appears? By that time, my ride may have already left, and I might have to opt to drive myself home.
DC ParaTransit Info has been invited to tour the MetroAccess call center today, and to bring along questions. We'll add this to the list.
Enjoy this article?
Pages
Recent Posts
- Fare Hike Confusion – Bait and Switch?
- WMATA’s Response On MetroRail A/C – Update
- MetroRail’s A/C issues – WMATA responds
- One MV Transit trainer’s solution to the MetroAccess budget crisis: Kill the riders?
- WaPo: Metro finds opposition to service cuts, support for higher fares
Categories
As an Aside ...
- A response to an Examiner.com article
- ATU Local 689 Isn’t Helping Either
- Maryland Isn’t Helping
-
Archive for As an Aside ... »
Recent Comments
Archives
Twitter Remote
Get TwitterCounter WordPress Plugin
